Main page/Guides/Support guides/Getting help - Revision history

Shirokurai at 10:10, 6 June 2020

2020-06-06T10:10:54Z

Suffer Pl0x at 11:29, 1 November 2017

2017-11-01T11:29:37Z

Suffer Pl0x at 01:40, 1 November 2017

2017-11-01T01:40:58Z

Cypher at 19:50, 31 October 2017

2017-10-31T19:50:14Z

Cypher: Protected "Main page/Guides/Support guides/Getting help" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)) [cascading]

2017-07-19T13:11:04Z

Protected "Main page/Guides/Support guides/Getting help" ([Edit=Allow only administrators] (indefinite) [Move=Allow only administrators] (indefinite)) [cascading]

Suffer Pl0x at 07:12, 19 June 2017

2017-06-19T07:12:53Z

Taivo at 18:37, 29 July 2016

2016-07-29T18:37:49Z

Jplayer: Jplayer moved page Main Page/Guides/Support guides/Getting help to Main page/Guides/Support guides/Getting help without leaving a redirect

2016-05-15T23:13:33Z

Jplayer moved page Main Page/Guides/Support guides/Getting help to Main page/Guides/Support guides/Getting help without leaving a redirect

Sophie: Created page with "== Getting Help In-Game == If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.grinderscape.org/Staff_Team Grinderscape's Offic..."

2016-04-22T18:32:01Z

Created page with "== Getting Help In-Game == If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.grinderscape.org/Staff_Team Grinderscape's Offic..."

New page

== Getting Help In-Game ==

If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.varkath.com/Staff_Team Grinderscape's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.

=== Using Global Support ===

Global Support is a unique and useful feature to communicate with staff confidentially in-game. To initiate a conversation, simply select the Global Support tab and begin typing in your chatbox. The Global Support tab is located here:

https://i.imgur.com/mMY8foi.png

What could the Global Support tab be used for?

* Simple questions (where something is located, the current price of an item).
* Asking in-game staff to moderate/punish rule breakers.

New players will be automatically directed to the server-owned help clan chat named "Help". There, our community could assist with the daily price checks and easy questions. Helping clans are an easy way to get to know the server pretty well. "Help" is staff owned, so feel free to ask them for any help that you might need.

=== In-Game Tickets ===

Tickets are an easy and confidential way to get a staff member's attention without drawing attention to yourself. To begin using the ticket system, type ::ticket in-game and a staff member will respond as soon as possible.

What could in-game tickets be used for?

* Reporting players.
* Contacting staff about personal matters.

Note: All player reports will require picture proof and a player report to be submitted here.

=== Helpful Clan Chats ===

There are several helpful clan chats on Grinderscape. If you need any sort of help, whether it be a pricecheck, monster location, or anything, you can join the following clan chats:

"Help" - Ran by the Staff team of Grinderscape.

"Spectrum" - Ran by Blake (Mod of Grinderscape) and Sma11zplz (Mod of Grinderscape)

== Getting Help on the Forums ==

Like in-game help, forum help is very straightforward, though you will need to be registered to use Grinderscape forums. You can find more info about registering [http://wiki.varkath.com/Forum_Registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.varkath.com/forum.php here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.varkath.com/forums/35-Help! help section].

@@ Line 1: / Line 1: @@
 == Getting Help In-Game ==
-If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.etherumps.com/Staff_Team Etherum's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.
+If you need help in-game, you can check if any staff is currently online, by going to [https://wiki.etherumps.com/Main_page/Teams/Staff_team Etherum's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.
 === Using Global Support ===
@@ Line 20: / Line 20: @@
 As of 15/04/2016, ''Spectrum'' and ''Help'' merged together. All players needing help can type in any of those and they'll be redirected to one clan chat.
-== Getting Help on the Forums ==
+== Discord ==
 Like in-game help, forum help is very straightforward, though you will need to be registered to use Etherum forums. You can find more info about registering [https://wiki.etherumps.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.etherumps.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [https://forum.etherumps.com/forum-40.html help section].

← Older revision		Revision as of 11:29, 1 November 2017
Line 22:		Line 22:
	== Getting Help on the Forums ==		== Getting Help on the Forums ==

−	Like in-game help, forum help is very straightforward, though you will need to be registered to use Etherum forums. You can find more info about registering [https://wiki.etherumps.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.etherumps.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [~~http~~://forum.etherumps.com/forum~~/21~~-~~help~~ help section].	+	Like in-game help, forum help is very straightforward, though you will need to be registered to use Etherum forums. You can find more info about registering [https://wiki.etherumps.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.etherumps.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [https://forum.etherumps.com/forum-40.html help section].

@@ Line 1: / Line 1: @@
 == Getting Help In-Game ==
-If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.etherumps.com/Staff_Team Grinderscape's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.
+If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.etherumps.com/Staff_Team Etherum's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.
 === Using Global Support ===
@@ Line 22: / Line 22: @@
 == Getting Help on the Forums ==
-Like in-game help, forum help is very straightforward, though you will need to be registered to use Grinderscape forums. You can find more info about registering [https://wiki.etherumps.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.etherumps.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.etherumps.com/forum/21-help help section].
+Like in-game help, forum help is very straightforward, though you will need to be registered to use Etherum forums. You can find more info about registering [https://wiki.etherumps.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.etherumps.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.etherumps.com/forum/21-help help section].

@@ Line 1: / Line 1: @@
 == Getting Help In-Game ==
-If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.varkath.com/Staff_Team Grinderscape's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.
+If you need help in-game, you can check if any staff is currently online, by going to [http://wiki.etherumps.com/Staff_Team Grinderscape's Official Staff List] and then adding them to your in-game friends list to see if they are available. Or simply enter ::staffonline to immediately check for online staff members.
 === Using Global Support ===
@@ Line 22: / Line 22: @@
 == Getting Help on the Forums ==
-Like in-game help, forum help is very straightforward, though you will need to be registered to use Grinderscape forums. You can find more info about registering [https://wiki.varkath.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.varkath.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.varkath.com/forum/21-help help section].
+Like in-game help, forum help is very straightforward, though you will need to be registered to use Grinderscape forums. You can find more info about registering [https://wiki.etherumps.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.etherumps.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.etherumps.com/forum/21-help help section].

← Older revision		Revision as of 07:12, 19 June 2017
Line 15:		Line 15:

	New players will be automatically directed to the server-owned help clan chat named "Help". There, our community could assist with the daily price checks and easy questions. Helping clans are an easy way to get to know the server pretty well. "Help" is staff owned, so feel free to ask them for any help that you might need.		New players will be automatically directed to the server-owned help clan chat named "Help". There, our community could assist with the daily price checks and easy questions. Helping clans are an easy way to get to know the server pretty well. "Help" is staff owned, so feel free to ask them for any help that you might need.
−
−	~~=== In-Game Tickets ===~~
−
−	Tickets are an easy and confidential way to get a staff member's attention without drawing attention to yourself. To begin using the ticket system, type <b>::ticket</b> in-game and a staff member will respond as soon as possible.
−
−	~~What could in-game tickets be used for?~~
−
−	* Reporting players.
−	* Contacting staff about personal matters.
−
−	~~<i><b>Note:</b> All player reports will require picture proof and a player report to be submitted here.</i>~~

	=== Helpful Clan Chats ===		=== Helpful Clan Chats ===

← Older revision	Revision as of 13:11, 19 July 2017
(No difference)

@@ Line 29: / Line 29: @@
 === Helpful Clan Chats ===
-There are several helpful clan chats on Grinderscape. If you need any sort of help, whether it be a pricecheck, monster location, or anything, you can join the following clan chats:
+As of 15/04/2016, ''Spectrum'' and ''Help'' merged together. All players needing help can type in any of those and they'll be redirected to one clan chat.
 == Getting Help on the Forums ==
-Like in-game help, forum help is very straightforward, though you will need to be registered to use Grinderscape forums. You can find more info about registering [http://wiki.varkath.com/Forum_Registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.varkath.com/forum.php here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.varkath.com/forums/35-Help! help section].
+Like in-game help, forum help is very straightforward, though you will need to be registered to use Grinderscape forums. You can find more info about registering [https://wiki.varkath.com/Main_page/Guides/Forum_guides/Forum_registration here]. The two main ways to go about this is by either going to the forum Shoutbox, and asking a staff member for assistance with what you need. The forum Shoutbox can be found [http://forum.varkath.com/ here]. In order to use the Shoutbox, you will need to confirm the email address used to register your forum account. If this doesn't suit you, you may also make a thread on the forums in the [http://forum.varkath.com/forum/21-help help section].

← Older revision	Revision as of 23:13, 15 May 2016
(No difference)